Privacy Policy
Your privacy is important to us. It is Genesis Lifestyle Medicine’s policy to respect your privacy regarding any information we may collect from you across our website, https://www.genesislifestylemedicine.com, and other sites we own and operate.
Information Collection and Use
We only ask for personal information when it is necessary to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also inform you why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to fulfill the purpose for which it was collected. Any stored data is protected within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.
SMS Communication and Consent
Genesis Lifestyle Medicine may send SMS messages to users who have opted in to receive text communications. These messages may include, but are not limited to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Promotions or offers (if applicable)
Message Frequency
Message frequency may vary depending on the type of communication, but users may receive up to 5 SMS messages per week regarding appointments, billing, or promotions.
Opt-In and Opt-Out Methods
Users can opt-in to receive SMS messages by:
- Verbally providing consent
- Submitting an online form
- Completing a paper form
Users can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message received. Alternatively, they may contact us directly to request removal from the messaging list.
Standard Messaging Disclosures
- Message and data rates may apply depending on the user’s mobile carrier.
- Users can reply “HELP” for assistance or visit our Privacy Policy page.
- Message frequency may vary.
Information Sharing
Genesis Lifestyle Medicine does not share SMS opt-in data or phone numbers collected for SMS communication with third parties or affiliate companies for marketing purposes. We may share user information when required by law or for legitimate business purposes such as appointment scheduling and customer service.
Privacy Policy Access
This privacy policy is accessible on all pages of our website and is linked in the website footer.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Your Rights and Choices
You may refuse to provide personal information, understanding that we may be unable to provide certain services as a result. Continued use of our website and services will be regarded as acceptance of our privacy practices.
This policy is effective as of February 7, 2025.